Shipping policy
Shipping Policy
Last updated: 23/2/2026
Thank you for shopping with us. This Shipping Policy explains how digital and physical products are delivered after a purchase is completed.
Digital Products
Most of our current products are digital downloads.
After completing your purchase successfully:
- You will receive a download link via email sent to the email address used during checkout.
- In many cases, the download link may also appear on the order confirmation page.
- Delivery is typically instant or may take a few minutes.
If you do not receive the email:
- Please check your Spam / Junk folder.
- If you still cannot find it, contact us and we will assist you.
Usage
Digital products are for personal use only and may not be resold, redistributed, or shared outside your household unless permission is granted.
Physical Products (Shipping – Coming Soon)
We may offer physical products in the future. Once available, the following shipping policy will apply.
Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
Shipping Time
Estimated shipping times may vary depending on location:
- UAE: 2–5 business days
- GCC Countries: 5–10 business days
- International Orders: 7–15 business days
Shipping times are estimates and may vary due to courier delays, customs processing, or peak seasons.
Shipping Fees
Shipping fees will be calculated and displayed at checkout based on:
- Delivery location
- Package size and weight
Order Tracking
If tracking is available, customers will receive a tracking number via email once the order has been shipped.
Incorrect Address
Please ensure that your shipping address is correct before completing your order.
We are not responsible for delays or lost packages due to incorrect addresses provided during checkout.
Delays
While we aim to deliver orders within the estimated timeframe, we are not responsible for delays caused by:
- Courier services
- Customs clearance
- Holidays or unforeseen circumstances
Contact
If you have any questions about your order or delivery, please contact us at:
Email: i_asmaarts@gmail.com
Or via: Instagram Direct Messages in @i_asmaarts